Most orders ship within
2-3 business days or less. Shipping is calculated
real time by weight, we do not
mark up our shipping charges or
"hide" them in the price of our
products. You pay the actual
fee charged to us for shipping.
We don't believe in low pricing
with inflated shipping charges
or high product prices with low
shipping charges. Before
checkout, you can view each
shipping service and pick which
one works for you. No hidden
charges at the end of your
transaction, and no handling
fees added on after the
fact. Customer service and
honesty have made us successful,
why change what works!
Approximate Delivery Times:
USPS First Class Mail: 2-5 business days
USPS Priority Mail: 2-3 business days
UPS Ground: 3-5 business days
Please remember during the peak
holiday season delivery times may vary.
Tracking numbers will be
e-mailed once your order is processed.
Orders over $75.00 always ship FREE!
Return Policy
We are proud of our products and
will back their quality. Items may be returned for a full refund or credit if
the returned items meet the following criteria:
•Items must be returned within 30
days of original order date.
•A minimum restocking fee of 15%
will be applied to all returns over
30 days from date of purchase.
•Items must be returned, in good
condition, in the original, unopened
manufacturer’s packaging, and
include all accessories, manuals,
brochures and manufacturer
documentation.
•A Return Authorization Number must
accompany your returned item. You
must contact our Customer Service
staff at sales@Fanamaniac.com or 1-450-9718
and obtain a Return Authorization
Number before returning the
products.
•You are responsible for shipping
and insuring the product once you
have received a Return Authorization
Number from us.
Returning Items
•Please call our customer service
line at 1-401-450-9718
or
e-mail
(weekdays, 4:00PM - 9:00PM EST )
•Our customer service staff will
issue you a Return Authorization
Number which will be used to
identify the return shipment for
processing your credit or refund.
•We cannot accept any returned items
without a previously assigned Return
Authorization Number.
•We will pay the return shipping
costs if the return is a result of
our error (you received an incorrect
or defective item, etc.).
After we have received and inspected the
returned items, credit will be issued within 2 business days.
If you believe there is a problem with your order, please call us at 1-401-450-9718
or
e-mail us before breaking the seal and
opening the product.
If we mistakenly ship the wrong item or
a defective item, we will take responsibility for re-sending the correct item(s)
and having the product(s) returned to us at our expense.
Click here if you need to return an
item, please provide your order number in this e-mail.
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